Action Home Furnishings in Carson City, NV Closed now

Reviews about Action Home Furnishings

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  March 15, 2019, by julio aguayo
  I purchased a mattress, bed set, and a dining room set back in August. Keep in mind I paid for these items that day. JOSH told me that the items would not arrive until the 1st week of October. I agreed with that and made the purchase that day. Fast forward to the 1st week of October, I called Action Furniture and JOSH tells me that the delivery will be made on Fri around 5 o'clock. So me thinking that my furniture was going to arrive, I got rid of all my old furniture. It is now 8 pm still no delivery so I call back and of course there was no answer. So the next day on Saturday I call and spoke to JOSH and he said the truck was on its way to my house. This was around 11 o'clock. Around 5 o'clock I call back and of course JOSH gives me the same story that the truck is on its way to my house. So I just request my money back and JOSH said he would call me back. Of course I have to call back to find out what is going on. After a week of going back and forth with JOSH he admitted to messing up my order and promised me a full refund plus my furniture that I ordered. So I call back to make sure I get my money back and JOSH told me he had sent a check via mail. Another week goes by and still no refund. So finally I spoke with Chris which is very professional unlike JOSH, and he gave me the bad news that JOSH never even ordered our furniture in the 1st place and lied the entire time. I requested to speak with the owner TRACY, but she never seems to be available. Till this day I still have not spoke with Tracy, received my refund, or my furniture. JOSH needs to be fired immediately. What he did is unprofessional and now my family has to eat on the floor because he lied and said our furniture was coming the 1st week of October. I'm in the process of getting a lawyer involved to handle this situation. THANKS JOSH!!!!